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| United America Free Society on the Land | you are here: > Home > Terms and Conditions |
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 Terms and Conditions |
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| The following general terms of trade
apply to the provision of goods and services by United-America.Org (hereafter
defined as "United-America"). United-America reserve the right to amend, delete
and/or update these standard terms of trade at any time without notice: |
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| Hours of operation | ||
| Standard hours of operation for United-America
staff is between 9am and 5pm in their respective locations. Unless otherwise
pre-arranged with individual customers, all inquiries requesting contact with
United-America staff should be conducted within these standard hours of operation.
Outside of these standard hours, customers, suppliers and individuals with no
formal relationship to United-America may at any stage make contact to the organisation
via its web site.
Separate to standard hours of operation, customers and suppliers may log-on to
United-America Members or Suppliers securely and conduct business transactions at
any time, any day. |
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| Quotations | ||
| As a general rule, at least one quotation
will be provided to the customer for approval, prior to the generation of an
invoice. Exceptions to this rule include, but is not restricted to: (a)
contract renewals, where an agreement is in place for the ongoing provision of
services, (b) where the customer has indicated agreement in the processing of
the transaction. |
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| Payment terms on invoices | ||
| Unless otherwise indicated, invoices for
the provision of goods and/or services are requested to be paid in full within
seven(7) days of the date of issue. |
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| Cancellation/return of goods/services | ||
| At any time, within fourteen days (14)
days, a customer may request for a service to be cancelled, and/or goods to be
returned. In both cases, United-America reserve the right to charge costs incurred by
United-America as well as any additional penalties that may apply from a third party
where United-America act as an agent in the provision of a good and or service. After
the fourteen day period, United-America reserve the right to review on a case by case
basis, whether any refund balance is owing should a customer request the
cancellation of a good/ and or service. |
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| Penalties for late payment/recovery of fees |
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| Unless otherwise indicated, United-America
reserve the right to charge additional costs/penalties over an above amounts
stated on outstanding payment due from a customer where payment calculated for
payment within the standard period have not been received within the standard
period for payment. An outstanding payment shall be deemed where the payment is
at the standard seven(7) days terms, yet less than half of the payment
outstanding has been received.
The interest rate charged shall be the same as published by the Commonwealth Bank of Australia for standard business loans and shall be recalculated on a monthly basis until payment is received. United-America reserve the right to determine at what point beyond the standard payment period the penalty interest rate shall be applied. In addition, United-America reserve the right to employ third party debt recovery professionals and/or sell outstanding payment records where no indication that the outstanding amount is likely to be paid. |
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